Privacy Policy

Last Updated: November 27, 2024

1. Introduction

Welcome to the "Aklaat Byoot" application ("we", "our", or "us"). This Privacy Policy is designed to help you understand how we collect, use, disclose, and protect your personal information when you use our app.

2. Information We Collect

We collect the following types of information:

• Device Information: Such as device type, operating system, and unique device identifiers.
• Usage Information: How you use the app, including features accessed and time spent.
• Log Data: Error reports and performance data.
• Order Information: Details of orders placed through the app, such as dishes, addresses, and payment data.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the app and ordering/delivery services.
• Enhance the user experience.
• Analyze usage patterns to improve the service.
• Troubleshoot technical issues.

4. Sharing and Disclosure

We may share your information with:

• Service providers (e.g., delivery and payment services).
• Law enforcement, if required by law.
• Analytics providers to enhance our performance.

5. Data Security

We implement technical and organizational measures to protect your personal information, such as:

• Data encryption during transmission and storage.
• Regular security assessments.
• Access controls to ensure data usage by authorized personnel only.

6. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined. You may request data deletion by contacting us.

7. Children’s Privacy

The app does not knowingly collect or solicit information from children under the age of 13. If you are under 13, please do not provide any information.

8. Changes to the Privacy Policy

We may update the Privacy Policy from time to time. We will notify you of any changes by updating this page.

9. Contact Us

For any inquiries, please contact us via:

• Email: [email protected]
• Address: Riyadh, Diriyah, King Khalid Road, Building 8808, First Floor
• Phone: 0533103434